Refund & Return Policy
Refund &
Return Policy
At 3B Solution LLC, customer satisfaction is important. If you are not fully satisfied, we are here to assist you. Please read our policy carefully.
Our Return Policy
01 Product Availability and Pricing
- All custom printed products are subject to availability.
- Prices are listed in USD and may change without prior notice.
- We reserve the right to limit quantities, discontinue products, or refuse service at our discretion.
02 Orders and Payments
- Customers must provide accurate billing and shipping information.
- By placing an order, you confirm that your payment method is valid and authorized.
- 3B Solution LLC reserves the right to cancel or refuse any order due to fraud, pricing errors, or product unavailability.
03 Shipping and Delivery
- Delivery times are estimates and may vary depending on location and external factors.
- Customers are responsible for entering correct shipping details at checkout.
- We are not responsible for delays caused by shipping carriers or incorrect addresses.
04 Refunds & Returns
At 3B Solution LLC, customer satisfaction is important. If you are not fully satisfied, we are here to assist you.
4.1 30‑Day Return Eligibility
You may request a return within 30 days of delivery if:
- The item is damaged or defective.
- You received the wrong product.
- The item is unused, unworn, and in original packaging.
Return Requirements:
- Product must be in original condition.
- Proof of purchase is required.
Non‑returnable items:
- Worn or washed apparel.
- Custom or personalized printed products (mugs, t‑shirts, business cards).
- Final sale or clearance items.
- Gift cards (if applicable).
4.2 How to Request a Return
To initiate a return, contact us within 48 hours if the item is damaged or incorrect.
Please provide:
- Full Name
- Order Number
- Reason for return
- Photos (if applicable)
Important: Do not return any item without prior approval.
4.3 Return Shipping
- Customers are responsible for return shipping costs unless the issue is caused by us.
- We recommend using a trackable shipping method.
- 3B Solution LLC is not responsible for lost or missing returns.
4.4 Refund Process
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds are processed within 5–10 business days.
- Refunds are issued to the original payment method.
- Shipping fees are non‑refundable unless the return is due to our error.
4.5 Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrectly shipped
Contact us to arrange an exchange.
4.6 Order Cancellations
- Orders can be canceled within 12 hours of purchase if not processed.
- Once shipped, orders must follow the standard return process.
4.7 Late or Missing Refunds
If you have not received your refund:
- Check your bank account.
- Contact your credit card provider.
- Contact your bank.
If the issue continues, email us at contact@3bsolutionss.com
05 Limitation of Liability
3B Solution LLC is not responsible for:
- Indirect or consequential damages.
- Loss of profits or revenue.
Our total liability is limited to the amount paid for the product.
06 User Responsibilities
By using our website, you agree to:
- Provide accurate information.
- Use the website lawfully.
- Avoid fraudulent or abusive activities.
07 Third‑Party Links
Our website may include links to third‑party websites. We are not responsible for their content or policies.
08 Governing Law
This policy is governed by the laws of the United States. Any disputes will be handled in the appropriate courts.
09 Changes to This Policy
We reserve the right to update this policy at any time. Changes will be posted with a revised effective date.
10 Contact Information
If you have any questions about this policy, you can contact us: